Frequently Asked Questions

• 1. What is the ".am" և ".հայ" Domain Name Registry?

  
  The Registry of ".am" and ".հայ" domain name zones is “Internet Society” non-governmental organization delegated by “ICANN” organization to manage “.am” and “.հայ" Top Level Domains.
  

• 2. What is AMNIC?

  
  Armenia Network Information Centre-AM NIC, an organization authorized by the Registry, that provides the uninterrupted operability of the software-hardware (network) complex in ".am" and ".հայ" domain zones as well as distributes the information required to use domain names in the Internet that are registered in the registry database.
  Contact AMNIC via email address hostmaster@amnic.net.
  

• 3. Who can provide ".am" and ".հայ" domain name registration services

  
  Registration services of ".am" and ".հայ" domain names can be provided by legal entities (Registrar) accredited by the "Internet Society" NGO (Registry) registered in the Republic of Armenia.
  

• 4. Who can register a domain name in ".am" և ".հայ" domains zones?

  
  Any physical and legal entity can register domain names in ".am" և ".հայ" domain name zones.
  

• 5. What does the Registry Database mean?

  
  A registry database of ".am" and ".հայ" domain name zones comprising information about domain names registered in ".am" and ".հայ" top level domain zones, as well as other mandatory information required to ensure the operability of domain names.
  

• 6. What is the “Whois” service?

  
  Information provision on a domain name from Registry database through publicly accessible search engine.
  

• 7. Which domain names can be registered in the Registry database?

  
  Second level domain names of ".am" and ".հայ" domain zones (eg. " isoc.am") and “.com.am”, ”.co.am”, “.org.am”, “.net.am”, ".commune.am", ".համայնք.հայ", third level domain names ( for example, “isoc.com.am” or “isoc.net.am”) are registered (renewed) in the Registry database.
  

• 8. What are the technical requirements for ".am" domain name?

  
  The domain name must end by “.am" extension, only permitted symbols must be used in domain name, Latin script small letters, 0-9 digits, including Latin font numbers, dash:” – “.
  The number of characters in the section preceding the ".am" ending should not exceed 63. There are other technical requirements, the full list of which can be found at the following link:(paragraph 8 and 10)
  

• 9. What are the technical requirements for ".հայ" domain name?

  
  The domain name must end with ".հայ" extension, only permitted symbols must be used in domain name, Armenian Unicode script, small letters of Armenian Unicode script, except "եւ", "ու" letters, (instead of "եւ" letter it is recommended to use "ե" letter and "ւ" symbol and instead of "ու" letter it is recommended to use "ո" letter and "ւ" symbol), "ւ" symbol of Armenian Unicode script, 0-9 digits, including Latin font numbers, dash: “-”.
  In ".հայ" extension preceding label of second level domain name the number of symbols converted into "Punycode" converter as mentioned in https://www.punycoder.com website must not exceed 63. There are other technical requirements, the full list of which can be found at the following link:(point 9 and 10)
  

• 10. What are the restrictions on registering domain names?

  
  Not subject to registration domain name, if the given domain name presents itself a cause of discrimination on account of person's sex or race, or language, or religion, or age, or is violence or war propaganda, or is blasphemy, or is incompatible with public interest. There are other restrictions, the full list of which can be found at the following link:(points 11, 14-16)
  

• 11. How to register a domain name in ".am" and / or ". հայ " domain zones?

  
  The domain name can be registered through the Registrars.
  

• 12. What information is entered in the Registry database?

  
  Along with the entry of the domain name the following information is entered in the Registry database.
  For physical entity:

  • 1. the first name, the last name, registered address or place of residence, postal code.
  • 2. the administrative, technical and financial contacts data first name, last name, e-mail address, telephone numbers. The domain name holder can also act as an administrative, technical or financial contact person.
  • 3. at least two, maximum six names of Domain name system server.
  • 4. the term of domain name usage which cannot be entered for a term of less than one year.

  
  For legal entity:

  • 1. the name, the organizational-legal form, location (legal address), postal code the administrative, technical and financial contacts data first name, last name, e-mail address, telephone number of legal entities.
  • 2. at least two, maximum six names of Domain name system server.
  • 3. the term of domain name usage which cannot be entered for a term of less than one year.
  

• 13. How long does it take to register a domain name in the ".am" և “. հայ" domain name zones?

  
  Domain name registration takes three business days.
  

• 14. In what cases is domain name registration refused?

  
  You can get acquainted with the cases of domain name registration by the following link: (point 22)
  

• 15. How long does it take for a domain name to be stored in the Registry database?

  
  The domain name preservation period registered in the Registry Database shall be determined by the total amount of the date of use of the given domain name entered in the Registry database and additional period defined to maintain the domain name in the Registry database. The additional period of domain name preservation in the Registry database is 45 days.
  

• 16. When should be renewed the domain name?

  
  The domain name must be renewed before the domain name expires.
  

• 17. Is it possible to renew the domain name after the expiration date?

  
  Within 45 days after domain name expiration, the domain name holder has preferential right to renew it.
  

• 18. What are the restrictions on using domain names?

  
  The domain name cannot be used according to defined cases specified in this policy. Look through the following link:(point 21)
  

• 19. Can I not publish my personal data through the “Whois” service?

  
  Issues related to the publication of personal data through the "Who is" service are regulated by the Policy of domain name registration, which can be found at the following link:(point 40) Concerning to this issue you can also contact your Registrar.
  

• 20. What should you do if you forget your domain name password?

  
  Sign in the following link if you forget your password and enter the required data. After filling in the data, a new password will be sent to the e-mail address of the person mentioned as an administrative contact of the registered domain name.
  

• 21. How to make owner change during the domain name usage period on the initiative of domain name holder?

  
  The procedure of making owner change during the domain name usage period is described in the Policy(point33-35)
  

• 22. What can I do to terminate my right of domain name usage prematurely?

  
  In order to terminate the right of domain name usage prematurely, it is necessary to apply to the Registrar.
  

• 23. What should you do if you want to change the Registrar?

  
  In order to change your domain name registration service provider, you must apply to the new Registrar of your own choice.